Online Booking

Our online booking system is facilitated by the third party app HotDoc.  You can find HotDoc's privacy policy here.  Please note, by proceeding with online booking, you are implicitly agreeing to do so via this third party app.

 

COVID policy

If you have any cold and flu symptoms (such as fever, runny nose, sore throat, cough, shortness of breath, a loss of smell or taste), please do not come in for face to face onsult.  Please book a telehealth appointment* instead.

 

In addition, for face to face consult we request that all patients wait in the car park where possible.  When you arrive at the car park, please call 98771200 to check into our system.  Then please wait in your car until we call you. 

 

Please note that it's our policy that everyone (including children, but excluding infants) must wear face masks inside the clinic.  You will not be allowed entry if you do not have a face mask on.

 

When you arrive inside the clinic, please check in by QR code, perform a self temperature check and sanitize your hands.

Telehealth

If you have any cold and flu symptoms (such as fever, runny nose, sore throat, cough, shortness of breath, a loss of smell or taste), please do not come in for face to face onsult.  Please book a telehealth appointment* instead.

 

Please note, to qualify for medicare rebates for telehealth consult, you will need to have seen a doctor here face to face within the last 12 months. Private fees applies to all non-concessional telehealth consults.

 

Telehealth consultation can be conducted via telephone or video.  Please note: There are many medical problems which cannot be fully addressed via telehealth.  In these cases, the doctor will do as much as possible via telehealth, and then ask you to come to the clinic, either on the same day, or on a separate day, to complete the assessment and management of your issues.

COVID vaccine appointments

There are 2 types of COVID vaccines offered at this clinic.

The AstraZeneca vaccine is available for anyone aged 60 years or above.

The Pfizer vaccine is available for the 12 to 59 years age group.

 

Due to congested phone lines, please use online booking where possible.  If you cannot find a suitable vaccine appointment here please try to search for alternative venues here or here

 

Prior to booking please read the following information, and complete an online consent form

Please note: your vaccination appointment will be deemed invalid / cancelled if we don't have a completed consent form.

 

Additional requirements for new patients to the clinic requiring COVID vaccination

1) A letter of approval from your regular GP stating that you are medically suitable to be given the COVID19 vaccine.
2) A health summary from your GP, listing all your current and past medical conditions, medications and allergies. 
These documents need to be made available to the clinic before we can offer you a vaccine appointment
If the above documents are not available (eg. if you don't have a regular GP) then you must make a face to face appointment with one of our GPs here to discuss if you are medically suitable for vaccination, prior to booking a COVID vaccine appointment.  This consult will be bulk billed.

 

On the day of vaccination

Do not attend if you have a fever, or are unwell with an acute illness.  Please inform us to cancel your booking as soon as you become aware.

 

Please arrive on time. Allocated time is for COVID vaccination only. There will be no time to address other medical concerns. Separate appointments has to be arranged for these.

After vaccination

After vaccination you will be kept at the clinic for observation for 15 minutes (30 minute if you have a history of severe allergy / anaphylaxis).  Some information on what to do and expect after vaccination may be found here.

 

If you develop severe persistent symptoms such as headache, chest pain, abdominal pain, shortness of breath or palpitations, please seek urgent medical advice.  If you are unsure about your symptoms please contact us or use the COVID-19 vaccine side effects symptom checker.