Online Booking

Our online booking system is facilitated by the third party app HotDoc.  You can find HotDoc's privacy policy here.  Please note, by proceeding with online booking, you are implicitly agreeing to do so via this third party app.

 

 

 

Private fees

 

As you may be aware from the news, general practice is going through a rough time due to rising practice costs and stagnant Medicare rebates. There’s an increasing trend that many general practices have become, or will become, financially unviable and consequently have to close doors.

 

In order to keep our doors open and keep on looking after patients, we’ve come to the difficult conclusion that our private fees policy must be adhered to more strongly and consistently.  

 

Private fees will be charged for all consultations except for pensioners and children under 16 years of age.  The out of pocket expense of each consultation will range between $40 to $80 depending on the length of consultation.

 

For the full table of fees please refer to our fees section.

 

 

 

COVID policy

If you have any cold and flu symptoms (such as fever, runny nose, sore throat, cough, shortness of breath, a loss of smell or taste), please do not come in for face to face onsult.  Please book a telehealth appointment* instead.

 

In addition, for face to face consult we request that all patients wait in the car park where possible.  When you arrive at the car park, please call 98771200 to check into our system.  Then please wait in your car until we call you. 

 

Please note that it's the clinic's policy that everyone (including children, but excluding infants) must wear face masks inside the clinic.  You will not be allowed entry if you do not have a face mask on.

 

When you arrive inside the clinic, please check in by QR code, perform a self temperature check and sanitize your hands.

Telehealth

If you have any cold and flu symptoms (such as fever, runny nose, sore throat, cough, shortness of breath, a loss of smell or taste), please do not come in for face to face onsult.  Please book a telehealth appointment* instead.

 

Please note, to qualify for medicare rebates for telehealth consult, you will need to have seen a doctor here face to face within the last 12 months. Private fees applies to all non-concessional telehealth consults.

 

Telehealth consultation can be conducted via telephone or video.  Please note: There are many medical problems which cannot be fully addressed via telehealth.  In these cases, the doctor will do as much as possible via telehealth, and then ask you to come to the clinic, either on the same day, or on a separate day, to complete the assessment and management of your issues.