Online Booking

Our online booking system is facilitated by the third party app HotDoc.  You can find HotDoc's privacy policy here.  Please note, by proceeding with online booking, you are implicitly agreeing to do so via this third party app.

 

COVID policy

In order to reduce risks, we request that all patients wait in the car park where possible.  When you arrive at the car park, please call 98771200 to check into our system.  Then please wait in your car until we call you. 

 

Please note that it's our policy that everyone (including children, but excluding infants) must wear face masks inside the clinic.  You will not be allowed entry if you do not have a face mask on.

 

When you arrive inside the clinic, please check your temperature at the temperature self check counter and sanitize your hands.

Telehealth

If you have an infection, please do not come in for face to face onsult.  Please book a telehealth appointment* instead.

 

Please note, to qualify for medicare rebates for telehealth consult, you will need to have seen a doctor here face to face within the last 12 months.

 

Private fees applies to all non-concessional telehealth consults. For more details on fees please refer to https://www.sheehansmc.com.au/fees.html

 

Telehealth consultation can be conducted via telephone or video. For video consult, you will need a smart phone or tablet or laptop with internet connection. You will also need an internet browser (Chrome or Safari). Please have this set up prior to commencement of the consult.

 

Please note: There are many medical problems which cannot be fully addressed via telehealth.  In these cases, the doctor will do as much as possible via telehealth, and then ask you to come to the clinic, either on the same day, or on a separate day, to complete the assessment and management of your issues.

COVID vaccine appointments

The COVID19 vaccine AstraZeneca is available for anyone aged 60 years or above at this clinic.

 

(Note: We do not stock Pfizer - if you need Pfizer please visit this link)

 

If you cannot find a suitable vaccine appointment here please try to search for alternative venues here or here.

 

Prior to booking, if you haven't already, please complete an online consent form

 

Please note: A COMPLETED CONSENT FORM is an absolute prerequisite requirement before you can book a vaccination appointment.  Your vaccination appointment will be deemed invalid / cancelled if we don't have a completed consent form.

 

Additional requirements for new patients to the clinic requiring COVID vaccination

1) A letter of approval from your regular GP stating that you are medically suitable to be given the COVID19 vaccine.
2) A health summary from your GP, listing all your current and past medical conditions, medications and allergies. 
These documents need to be made available to the clinic before we can offer you a vaccine appointment
If the above documents are not available (eg. if you don't have a regular GP) then you must make a face to face appointment with one of our GPs here to discuss if you are medically suitable for vaccination, prior to booking a COVID vaccine appointment.  This consult will be bulk billed.

 

On the day of vaccination

Do not attend if you have a fever, or are unwell with an acute illness.  Please inform us to cancel your booking as soon as you become aware.

 

Please arrive on time. Allocated time is for COVID vaccination only. There will be no time to address other medical concerns. Separate appointments has to be arranged for these.

After vaccination

After vaccination you will be kept at the clinic for observation for 15 minutes (30 minute if you have a history of severe allergy / anaphylaxis).  Some information on what to do and expect after vaccination may be found here.

 

If you develop severe persistent headache with an onset after the initial 2 days after vaccination, which does not respond to paracetamol, please seek urgent medical advice.  Other symptoms which should prompt urgent medical review include new onset confusion and abdominal pain.  If you are unsure about your symptoms please contact us or use the COVID-19 vaccine side effects symptom checker.

 

Paracetamol may be effective for managing mild side effects of the vaccine. Please seek medical advice if you develop more severe or persistent side effects.